FAQs

We accept all major credit cards, apple, pay, and many other methods shown at checkout.

We have a 30 day return policy.

Yes, send an email or call as soon as you know you want to cancel.

Use the part finder and enter your boat or RV details to ensure compatibiilty. If unsure, send a chat message or call.

Check our catalog and enter your year make and model to see what is available. If you can't find anything, submit a request with the not listed icon.

We often see several issues when the touch screen fails. Delamination, or a bubble glue leaking appearance is the most common. We also see associated touch response problems like unresponsive is some or all areas, erratic random jumping around touch. Also- sometimes the backlight burns out and leaves the screen dark or dim. Our screen replacement fixes all of these.

Give us a call for troubleshooting. It's usually a missed connection.

You can see the installation videos on the link at the top of this page to get an idea for how to install.

We are only replacing the LCD/Touch screen/backlight assembly. The expensive, obsolete circuit boards and housing are reused as there is nothing wrong with them, and no reason to replace. This gives you a better solution at a fraction of the cost. It's kinda like replacing your bad spark plugs instead of replacing the entire engine.

No. Simply plug in your unit and everything works. We are only replacing the LCD and touch panel, and in some cases the backlight. As a result, everything remains the same internally with your software. Think of it like replacing your monitor in your home computer.

We are constantly working on new, high demand designs. Sign up for website updates to stay informed, or submit a request at mtcscreens.com/new-part-request

We provide a 1 year warranty as standard with our replacement panels whether its a mail in service or DIY option. There is an optional 3 year warranty available at checkout. Our refurbished display units come with a 2 year warranty

The OEM factory used a liquid glue that tends to delaminate over time. Exposure to sun and heat tends to accelerate the delamination. This was a common design used during this period. We can install the new improved screen design to restore your unit at about 30% of the cost of a new unit

We find that these display units last between 2 and 12 years, depending on how it was manufactured and the conditions it was stored in. This is usually outside of manufacturer warranty. 

Yes- typically the longer lasting screens are from northern mild climates. UV and humidity will cause the OEM screen to delaminate faster. We usually see 2-5 years of life on the factory units in hot sunny climates, and 5-10+ in mild cold climates.

You can check this video to see for yourself.

We use a special proprietary anti-delamination design that has been developed over a decade of analysis and testing to ensure our screens will withstand the harsh, high heat and vibration conditions.

Yes! We ship worldwide daily. For non-usa customers, you will need to send your units in to us for mail-in repair services.

Click the blue order status button in your email, or log in to your account on the top of this page.

mtc screens is based in Fort Myers, Florida.

Our products are designed, tested, and stored in Florida and manufacturing is contracted to our long-term partners overseas.

We ship in stock DIY repair kits and refurbished units within 1 business day. Mail in repairs take 2-5 days on average and you can check the banner at the top of the page for specifics.